Monday, February 4, 2008

An Apple a day keeps work away

Ziortza is recounting to Bernice her problems with yet another American Designed Device (as in Attention Deficit Disorder).

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Bernice: Problems?

Ziortza: Multiples. It’d got to the stage where I was using this brand new computer to sit on my desk and just display the time.

Bernice: A computer with a 2.4 Ghz processor, 3 gigabytes of memory and a 320 gigabyte hard drive and a 20 inch screen being used as a CLOCK?

Ziortza That’s all it could do. Installed the latest system called Leopard, ha that was a joke. It couldn’t even scare any applications into starting after installing it three times.

Bernice: Except the clock.

Ziortza: It could do the clock.

Bernice: So what did you do?

Ziortza: I called up the helpdesk. Spent four hours on there. Actually THAT bit was quite pleasant, chatting with these slightly robotic businesslike vocal avatars. Techie, intelligent, polite.

Bernice: What more could you wish for?

Ziortza: Er, a working computer? An Apple man is coming to pick it up on Thursday. That’s why they advise you to sign up for AppleCare. It’s not “if it can go wrong, it will go wrong”. More like “when it goes wrong on the first day out of warranty…”

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Friday, February 1, 2008

Apple and OS bugs

Monty is annoyed…...

Monty: I started using it to edit the videos I'd shot. I upgraded to Final Cut Express. And to Leopard version 10.4.1 same time. Then this loud buzzing noise started and nothing worked.

Taffy: Eeerh.

Monty: They said download the upgrade to Leopard 10.5.1. I did but the buzzing and nothing working coninued.

Taffy: Bit poor for a system that prides itself on its usability.

Monty: It's still within the 90 day warranty. Probably a software issue that I'm too dumb to figure out but I'll return it as a hardware issue and maybe they'll take a look at it.

Taffy: It'll be 90 days until you get it back.

Monty: That doesn't worry me. The Windows machines I built myself are all still working. Ha. So much for design!
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